Terms of Use
Last Updated: September 2026
Welcome to lleaeridomel.com. This website and its related online services (collectively, the “Platform”) are operated by Bettereat Hong Kong Limited. These Terms of Use establish the conditions that apply when you access, browse, or otherwise use our online store. Certain products and transactions may also be subject to separate policies concerning purchases, payments, shipping, refunds, or other matters.
By accessing or using the Platform, you acknowledge that you have read and accepted these Terms of Use. Please stop using the website if you do not agree with any provision stated below.
1. Accuracy of Customer Information
When creating an account, placing an order, or communicating with our support team, you are expected to submit information that is accurate, complete, and current. This may include your name, delivery address, payment-related details, telephone number, and other contact information.
You are responsible for keeping your submitted information correct and updated. Bettereat Hong Kong Limited is not responsible for failed deliveries, processing issues, or communication problems caused by inaccurate, incomplete, or outdated information supplied by a customer.
2. Privacy & Personal Information
Information collected through your use of the Platform is handled in accordance with our Privacy Policy. This may include information provided while browsing products, contacting customer service, creating an account, completing checkout, or otherwise interacting with us.
By voluntarily providing personal information and using our website, you acknowledge the collection, use, processing, and protection practices described in our current Privacy Policy.
3. Intellectual Property & Permitted Use
Unless otherwise indicated, the content and digital materials available through lleaeridomel.com, including product photographs, descriptions, written material, page layouts, branding elements, graphics, and interface designs, are owned by or properly licensed to Bettereat Hong Kong Limited and are protected by applicable intellectual property laws.
We provide you with a limited, personal, revocable, and non-transferable right to access and browse the Platform for lawful shopping and informational purposes only.
Without our prior written authorization, you may not:
- Copy, reproduce, publish, distribute, commercialize, or otherwise exploit our website materials.
- Replicate the structure, appearance, or functionality of the Platform through framing, mirroring, or similar methods.
- Introduce viruses, malicious programs, harmful code, or other technology intended to interfere with the website.
- Use bots, spiders, crawlers, scrapers, or automated systems to collect information from the Platform.
- Perform activities that interfere with normal operation or place an unreasonable burden on our servers or technical systems.
Where these restrictions are violated, we may suspend, restrict, or terminate access to the Platform or related accounts.
4. Reviews, Submissions & Customer Feedback
Customers may choose to submit reviews, photographs, comments, recommendations, or other materials. By doing so, you confirm that the material is truthful, lawful, and either owned by you or submitted with the necessary permission.
You must not submit content that is unlawful, fraudulent, abusive, defamatory, deceptive, or infringing upon another party’s rights. Impersonation and the use of false contact information are also prohibited.
By voluntarily submitting content to lleaeridomel.com, you grant Bettereat Hong Kong Limited a worldwide, perpetual, non-exclusive, royalty-free license to use, reproduce, adapt, display, and distribute that content for commercial, promotional, customer-service, or other lawful business purposes.
5. Third-Party Websites & Services
The Platform may contain links to websites, applications, tools, or services operated by independent third parties. These links may be provided for convenience only and do not mean that we endorse, control, or operate those external services.
We are not responsible for the accuracy, availability, security, privacy practices, or content of third-party websites. Any interaction with an external service is governed by the terms and policies established by its respective provider.
6. Website Availability Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
WE DO NOT GUARANTEE THAT THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION, DELAY, SECURITY ISSUES, ERRORS, OR TECHNICAL DEFECTS.
TO THE EXTENT ALLOWED BY LAW, WE DISCLAIM WARRANTIES THAT ARE NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
7. Limitation of Liability
TO THE FULLEST EXTENT ALLOWED UNDER APPLICABLE LAW, BETTEREAT HONG KONG LIMITED, TOGETHER WITH ITS DIRECTORS, OFFICERS, AGENTS, SUPPLIERS, SERVICE PROVIDERS, AND AFFILIATED ENTITIES, WILL NOT BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM.
This limitation may include losses associated with temporary website interruptions, security incidents, transmission problems, or the use of products purchased through the Platform, except where applicable law does not permit such exclusions.
Unless a longer period is required by applicable law, any claim arising from your use of the Platform must be brought within one (1) year from the event giving rise to the claim.
8. Customer Responsibility & Indemnification
You are responsible for your conduct while using the Platform and for complying with these Terms of Use.
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Bettereat Hong Kong Limited, its affiliates, officers, employees, and service partners from claims, losses, liabilities, penalties, damages, and reasonable legal fees arising from your violation of these Terms, unlawful conduct, fraudulent activity, or infringement of a third party’s rights.
9. Electronic Communications
When you browse the website, submit forms, create an account, place an order, or contact lleaeridomel.com, you consent to receiving communications electronically where applicable.
These communications may include order confirmations, receipts, account notifications, policy updates, shipping information, and other important service messages.
Where permitted by law, you agree that electronic notices, agreements, disclosures, and communications satisfy any legal requirement that such information be provided in writing.
10. Copyright Complaints
We respect the intellectual property rights of others. If you believe that content available through our Platform infringes your copyright, you may submit a written notice for review.
Your notice should include:
- A physical or electronic signature of the copyright owner or an authorized representative.
- Identification and description of the copyrighted work you believe has been infringed.
- The specific URL where the allegedly infringing material can be found.
- Your contact information, including an email address and telephone number.
- A statement confirming your good-faith belief that the use is not authorized by the copyright owner, its representative, or applicable law.
Once a valid and complete notice is received, we will review the matter and take appropriate action where required.
11. Events Beyond Our Reasonable Control
We will not be responsible for delays or failures in performance where such circumstances result from events that are outside our reasonable ability to foresee, prevent, or control.
Examples may include major natural disasters, public health emergencies, labor strikes, transportation failures, supply-chain interruptions, government actions, telecommunications outages, or other significant disruptions affecting business operations.
12. Risk During Shipment
Unless applicable law or a specific transaction term provides otherwise, the risk of loss or physical damage to purchased goods transfers to the customer once the shipment has been handed over to the designated carrier.
Customers are encouraged to inspect delivered packages and products promptly after receipt and notify lleaeridomel.com without undue delay if there is visible damage, a defect, or a significant discrepancy from the order.
13. Applicable Law & Dispute Resolution
These Terms of Use and transactions conducted through the Platform will be interpreted and governed in accordance with the applicable laws connected with our corporate operations, subject to any mandatory consumer protections that apply to you.
Disputes arising from these Terms or your use of the Platform will be addressed through the court systems or arbitration procedures that have lawful authority over the matter, while preserving any consumer rights that cannot legally be waived in your place of residence.
14. Severability & Transfer of Rights
If any provision of these Terms is determined by a competent court to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary. All remaining provisions will continue to remain effective.
You may not transfer, assign, or delegate your rights or obligations under these Terms without our prior written approval.
Bettereat Hong Kong Limited may assign or transfer its rights and obligations under these Terms where legally permitted.
15. Entire Agreement
These Terms of Use, together with the policies and notices expressly referenced within them, represent the complete agreement between you and lleaeridomel.com concerning your use of the Platform.
They replace prior written or verbal discussions, understandings, communications, representations, or agreements concerning the same subject matter, to the extent permitted by applicable law.
16. Company & Customer Support Information
For questions about these Terms, assistance with an order, or other customer-service matters, please contact us using the details below:
- Brand / Website: lleaeridomel.com
- Corporate Entity: Bettereat Hong Kong Limited
- Business Address: 1/F, Wofoo Building, 204-210 Texaco Road, Tsuen Wan, Hong Kong
- Customer Support Email: support@lleaeridomel.com
- Telephone: +1 (405) 393-6149
All customer and corporate contact information above has been updated to the details you provided.